Contact Us

Over time, our support team have compiled a list of common questions and answers to help provide a streamlined experience for our customer. Please visit our FAQ Page.

Alternatively, feel free to contact us using the contact form below, or by sending an email to, and we’ll be in touch within 24-business hours.

If you are enquiring about the status of your order, please review the below information.


Designer Pet Portraits' shipping is tracked.

Our customer service team is working diligently through the holiday season to ensure all orders arrive as fast as possible while also abiding by COVID-19 safety procedures. Thank you for your patience.