Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

We provide a range of shipping options to choose from.
Express shipping is also available for an extra fee at checkout for certain products. 

You can expect your order to arrive within 5-8 business days of order completion for standard shipping. 

However, pet portrait blankets and pillows take a little longer due to a different printing process. Orders are generally shipped out within 1-3 business days and delivered within 3-8 business days.

All shipping timeframes per product type are found at checkout before a purchase is made and are also emailed to customers with their order receipt.

All shipping timeframes per product type are found at checkout before a purchase is made and are also emailed to customers with their order receipt.

Please note during peak season shipping times will increase due to high demand. However, our courier partners will do their best to deliver goods as early as possible.

If you have any questions please contact us or call us on

AU: +61 (02) 9251 7070
USA: +1 5622680504

or by sending an email to support@designerpetportraits.com, and we’ll be in touch within 12 business hours.